Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to suggest a sweepstakes casino we haven't covered yet? This page explains how to reach us and what kind of questions we're best placed to answer.

What we can help with

Sweeps Casinos is an independent research and comparison site covering sweepstakes and social casinos available to US players. We're happy to hear from readers about:

• Corrections to a review — for example, if a welcome offer, eligible-state list, or redemption threshold has changed since we last checked it
• Questions about how our editorial ratings are put together and what we weigh when comparing sites
• Suggestions for platforms to add to our coverage
• General feedback on the site, its content, or how easy it is to use on mobile
• Requests to remove or update personal information you believe appears on this site

What we can't help with

We don't operate any of the sweepstakes casinos listed on this site, and we can't act on their behalf. If your question is about any of the following, you'll need to contact the operator directly through their own support channels, not us:

• Account access, login issues, or password resets on a sweepstakes casino site
• Redeeming Sweepstakes Coins, prize payouts, or identity verification (KYC) status
• Purchasing Gold Coin packages, refunds, or billing disputes
• Terms and conditions specific to an operator's promotions or eligibility rules

Each operator sets its own redemption thresholds, verification requirements, and eligible-state list, and only they can look into an individual account. We research and compare these platforms; we don't run them.

Before you reach out, a few things worth checking

A lot of common questions can be answered without waiting on a reply. If you're trying to work out whether a platform is available where you live, most operators publish an eligible-states list on their own site, and it's worth checking that directly since availability changes and some states restrict or prohibit sweepstakes casinos altogether. If your question is about how the sweepstakes model itself works — the difference between Gold Coins and Sweepstakes Coins, or why no purchase is necessary to enter — our reviews and comparison pages walk through this for each platform we cover.

If your question touches on gambling habits or you're concerned about your own or someone else's play, our Responsible Gambling page has resources worth reading first.

How our ratings work, briefly

Since a lot of the messages we get are about how we score sites, it's worth explaining here too. When we rank options like Crown Coins, SplashCoins, or the others featured on this site, we look at factors including the size and structure of the welcome offer, the breadth of the game library, how clearly redemption terms are laid out, and how the platform handles free entry and daily rewards. Editorial ratings are our own assessment, not a customer-review score, and no operator can pay to move up the list — commission from a signup, where it exists, never decides ranking. You can read more about who we are and how we approach this work on our About Us page, and the full terms governing use of this site are on our Terms and Conditions page.

A note on what this site is and isn't

We're a comparison and review resource, not a sweepstakes casino ourselves, and nothing on this site is an invitation to gamble or a promise of any outcome. Sweepstakes casinos operate under a promotional model distinct from traditional real-money gambling, availability varies by state, and laws in this area change regularly. If you're ever unsure whether a platform is appropriate for your situation, the operator's own terms and your state's current rules are the sources to check, not general commentary from a third-party site like ours.

Getting a response

We read every message that comes in, though as a small editorial team we can't guarantee a reply to every one, particularly account-specific questions that really belong with an operator's support desk. Corrections and factual flags — an outdated bonus figure, a state that's no longer listed as eligible, a broken link — are the messages we prioritise, since keeping the site accurate matters more to us than anything else.